Warranties and returns


We warranty our products against manufacturing defects in material and workmanship to the original owner, for a period of two years from the original date of purchase.

Proof of purchase as evidence the unit was purchased from an authorised Tivoli Audio New Zealand dealer within the warranty period may be required for warranty service. For more warranty information, please see our warranty page.

Try our products at home & if at any time you decide that these products do not suit you, then simply return them within 30 days for a full refund or exchange, see the Return of Goods section for conditions on returning goods.

If you wish to return goods to us, you must contact us and we will send you a return form to complete. See this page for more information on the shipping process.

Still have a question. Please contact us here.