If you are getting a lot of interference using your Tivoli radio, there are a few things to think about before considering an additional antenna or service. Follow these steps to avoid noise interference.
The following are possible sources of interference. See how your radio interacts with them.- Dimmer switch
- Fluorescent light
- Touch lamps (even when turned off)
- Automatic on and off night lights
- Outdoor lights that turn on automatically
- Electronic bug and pest controllers
- A light bulb that is about to burn out
- A faulty electrical switch
- A nearby TV
- Blinking bulbs of all kinds, such as Christmas lights
- Scanners of all types
- Electric blankets
- Smoke detectors that run on AC (battery operated is OK)
- Wifi router
- Microwave Oven
Please move the radio away from these devices and check if you still have issues.
Try to eliminate the interference at its source. Here's a list of possible solutions:
- Turn off the offending device.- Try a battery operated radio to see if the interference is coming in from the AC line, through the air or both.
- Turn off the circuit breakers one at a time to see if the noise stops. If it does, then you know it's caused by something in your house, and you'll know which circuit it is on.
- Use a battery operated radio as a direction finder. Turn it until the noise is loudest and the front or the back of the radio will be pointing toward the noise origin.
- Carry a radio around the neighbourhood and see if you can find the origin of the noise.
- Ask your neighbours if they have problems with FM/AM radio noise.
- If a power pole is suspected, call the power company and they will check the area and possibly clean the insulators. Dirty power pole insulators are sometimes a cause of difficult to find radio interference.
- If you have a hum in your receiver from AC noise, sometimes grounding can reduce the hum greatly.
The supplied FM antenna, though basic, should provide better reception in cases where the internal antenna does not suffice. Remember to change the rear antenna switch from internal to external when using an external antenna.
Placement of your radio can also affect reception. For optimal performance, place the radio and/or antenna near a window or outside wall. Make sure the power cord and antenna are not bundled together or near each other.
If you're still having reception problems, please contact us and we'll attempt to assist you further.